Service Management made easy
tingbasoft ITSM is an on-demand service desk suitable for company of any size. The solution is designed to support ITIL best practices.The solution is easy to use and easy to implement. tingbasoft ITSM is different because we support mixed tenancy model. Customers with basic Help desk requirements can use a shared tenancy and as your business needs grow you can use a dedicated plan with a separate instance of database for added security.
What makes us different
- No complex implementation,we use SaaS
- Fraction of cost compared to traditional model
- Simple to use,no training required
- Service Oriented Architecture
- Easily customizable, avoid high consulting fees
- Designed with internet as the platform
Tingba ITSM Benefits
- Great user experience with AJAX and Web 2.0
- Easily customize forms and add user defined fields
- Easily Create your own reports with the report designer
- Apply your own business rules with the workflow designer