Service Management made easy
tingbasoft ITSM is an on-demand service desk suitable for company of any size. The solution is designed to support ITIL best practices.The solution is easy to use and easy to implement. tingbasoft ITSM is different because we support mixed tenancy model. Customers with basic service desk requirements can use a shared tenancy and as your business needs grow you can use a dedicated plan with a separate instance of database for added security.
What makes us different?
- Our Product uses latest technology
- No complex implementation,we use SAAS
- Fraction of cost compared to traditional model
- Great user experience with AJAX and web 2.0
- Simple to use and scalable
Our design philosiphy
- Designed with internet as the platform
- Service oriented architecture
- Customers do not share databases
- Allow customers to add custom fields
- Allow customers to apply custom branding