This is the official blog of tingbasoft.com. The purpose of this blog is to share with our customers and interested users, our product news and any interesting updates and news items in the daily life at tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/BlogId/1/Default.aspx en-US sam.surkhang@tingbasoft.com ssurkhang@cogeco.ca Wed, 08 Feb 2012 05:00:36 GMT Wed, 08 Feb 2012 05:00:36 GMT http://backend.userland.com/rss Blog RSS Generator Version 3.5.1.19887 <p>We are quickly approaching the beta of the tingbasoft ITSM. In the last few months, we were focused on building out some of the functionality needed for the first version...</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/9/Beta-in-the-next-few-weeks.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/9/Beta-in-the-next-few-weeks.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/9/Beta-in-the-next-few-weeks.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/9/Beta-in-the-next-few-weeks.aspx Fri, 03 Jun 2011 16:23:00 GMT 17 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=9 <p>In my last post, i mentioned that the newer version of the service desk will have a minimalistic design and also have additional features. As we are getting ready to make the new demo of the product available..</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/8/Preview-of-the-new-design-is-now-available-in-the-tour-section.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/8/Preview-of-the-new-design-is-now-available-in-the-tour-section.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/8/Preview-of-the-new-design-is-now-available-in-the-tour-section.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/8/Preview-of-the-new-design-is-now-available-in-the-tour-section.aspx Mon, 05 Jul 2010 16:32:00 GMT 15 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=8 <p>Few months back, i was reading a blog post that talked about  the new trend  among vendors of the ITIL tools claiming to be  On Demand and SaaS based.</p> <p>One of the interesting point that the author makes is that, some of the tools do not even have a minimalistic modern user interface and therefore gives the author a feeling that those tools remind him of upgraded older system. While this may not be neccessarily true, but a minimalistic UI seems to be a norm these days...</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/7/Minimalistic-design-and-new-features-for-the-service-desk-to-be-released-in-July.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/7/Minimalistic-design-and-new-features-for-the-service-desk-to-be-released-in-July.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/7/Minimalistic-design-and-new-features-for-the-service-desk-to-be-released-in-July.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/7/Minimalistic-design-and-new-features-for-the-service-desk-to-be-released-in-July.aspx Tue, 15 Jun 2010 07:54:00 GMT 35 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=7 <p>Sevice asset and configuration management feature has now been added to the service desk product. Be sure to test this feature on the demo site. You will also find an easy to use graphical relationship editor for all service assets and configuration items...</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/6/Service-Asset-and-Configuration-Management-feature-is-now-available.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/6/Service-Asset-and-Configuration-Management-feature-is-now-available.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/6/Service-Asset-and-Configuration-Management-feature-is-now-available.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/6/Service-Asset-and-Configuration-Management-feature-is-now-available.aspx Fri, 15 Jan 2010 14:06:00 GMT 23 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=6 <p>tingbasoft  will be releasing the IT Asset Management module by the last week of october. This is an important core feature of the product that will be available on the demo site during the next refresh. This will be followed shortly by the release of our Configuration Management System....</p> <p> </p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/5/tingbasoft-Asset-Management-module-to-be-released-in-the-last-week-of-October.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/5/tingbasoft-Asset-Management-module-to-be-released-in-the-last-week-of-October.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/5/tingbasoft-Asset-Management-module-to-be-released-in-the-last-week-of-October.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/5/tingbasoft-Asset-Management-module-to-be-released-in-the-last-week-of-October.aspx Tue, 13 Oct 2009 09:23:00 GMT 39 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=5 <p>This morning, around 7 AM, I received a call from the  IT support team that the web server hard disk had failed and they were working to restore the service.</p> <p>By the time, i received the call, they had been working on it for a while. I also learned that there was an issue with the redundancy ..</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/4/Problem-with-the-server-this-morning-caused-the-site-to-go-offline.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/4/Problem-with-the-server-this-morning-caused-the-site-to-go-offline.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/4/Problem-with-the-server-this-morning-caused-the-site-to-go-offline.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/4/Problem-with-the-server-this-morning-caused-the-site-to-go-offline.aspx Mon, 21 Sep 2009 14:19:00 GMT 13 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=4 <p>Live demo of the beta version of tingba Service Desk is now available. There is no registration required to use the demo site.</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/3/Live-demo-of-the-beta-version-of-tingba-Service-Desk.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/3/Live-demo-of-the-beta-version-of-tingba-Service-Desk.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/3/Live-demo-of-the-beta-version-of-tingba-Service-Desk.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/3/Live-demo-of-the-beta-version-of-tingba-Service-Desk.aspx Mon, 03 Aug 2009 05:30:00 GMT 20 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=3 <p> This is the first official post of tingbasoft and I would like to begin this post by providing a brief introduction of who we are and what we do.</p><a href=http://www.tingbasoft.com/blog/tabid/59/EntryId/2/tingbasoft-on-demand-IT-Service-Desk-beta-version-is-coming-out-soon.aspx>More...</a> http://www.tingbasoft.com/blog/tabid/59/EntryId/2/tingbasoft-on-demand-IT-Service-Desk-beta-version-is-coming-out-soon.aspx sam.surkhang@tingbasoft.com http://www.tingbasoft.com/blog/tabid/59/EntryId/2/tingbasoft-on-demand-IT-Service-Desk-beta-version-is-coming-out-soon.aspx#Comments http://www.tingbasoft.com/blog/tabid/59/EntryId/2/tingbasoft-on-demand-IT-Service-Desk-beta-version-is-coming-out-soon.aspx Wed, 01 Jul 2009 12:21:00 GMT 18 http://www.tingbasoft.com/DesktopModules/Blog/Trackback.aspx?id=2